The cases that are covered by our Refund Policy are:
- The order does not arrive.
- The item is significantly not as described or damaged before you received it.
We will happily honor the previously indicated returns, please make sure to submit your claim within 14 days after the reception of the items.
Keep in mind that in order to be eligible to receive a partial or full refund:
- Returned items must have tags still on and be returned in original packaging.
- Returned items must have no visible signs of wear or use.
Once return claim is confirmed and the item has been received, we will process a refund to the original payment method used upon purchase within 5 business days. This timing does not include your bank nor third party banks required time to process the refund.